The Kiosk Mode feature on the TrainU website allows supervisors to easily mark multiple users as completed for a training course, especially after a group training session. This article walks you through the entire process, from setup to completion.

🔹 Step 1: Director Creates the Group

To begin, the Director must create a group and assign a supervisor.

1. Go to the Manage Groups tab

2. Click Add Group

3. Name the group using a clear and consistent format — we recommend using the date and training title (e.g., April 15 - Food Safety Refresher).
   ➤ Important: Do not use special characters in the group name.

4. From the list of users below, select the supervisor

5. Click the Kiosk Mode Permission tab

6. Add the same supervisor to this section

7. Click Save Permissions

8. Finally, click Create Group

🔹 Step 2: Supervisor Uses Kiosk Mode

Once the group is created, the assigned Supervisor can log in and follow these steps:

1. Click on the Manage tab

2. Next to the group name, click Kiosk Mode

3. A new panel will open, allowing the supervisor to add users who attended the session

➕ Adding New Users

If a participant is not yet in the system, the supervisor can manually add them:

• Click the Add New User tab

• Fill in the required information:

  • First and last name

  • Email address (if available)

  • School assignment

  • Employment type (full-time or part-time)

  • Username – We recommend using either the first part of their email (before the “@”) or their employee ID number

Once added, the user will be automatically included in the group.

🔹 Step 3: Marking the Course as Completed

After the group is fully updated, the supervisor can proceed with marking the course complete:

1. Go to the Course Guide page

2. Find the course and click on the lesson title to open the course page

3. Make sure the correct group is selected in the filter

4. Review the list of attendees and double-check the names

5. Click Mark Group Complete

6. Then click Mark Complete and wait for the confirmation message

The course completion will now reflect in your reports the next time you run them.

❓Need Help?

If you have any questions or run into issues, feel free to reach out to our support team:
📧 support@schoolfoodhandler.com
📞  888-455-6411