Knowledge base

• • Announcements

    • Fighting the Spread of Flu in a K-12 Food Service Environment

  • FAQ

    • How to use the Spanish Translation Feature
    • School Food Handler Demo Video
    • What are the System Requirements?
    • Do the reports show who has completed courses and the their cumulative training time at any given time?
    • How do I know your content is reliable?
    • What happens if we sign up, and then decide to end our subscription – will we be able to get our training data?

  • Quick Start Guides

    • How to change your Profile Name and Profile Photo
    • Press Kit
    • Quick Start Guide For Managers and Staff
    • What is the difference between “all courses” and “course guide”?
    • How To View CEU Credits
    • How to Contact Customer Service

  • Manager Certification

    • Registering For A Manager Exam

  • Director & Supervisor

    • How to add and edit training for a group
    • How To Print Off Lessons
    • How do I add an employee?
    • How to create a User Group using Filters
    • How To Mass Change Passwords
    • How to Resync Users Points

  • Manager & Staff

    • How to post a training on the Bulletin Board
    • How to add friends
    • How to access and use the Bulletin Board
    • How to change your Profile Name and Profile Photo
    • How to submit a Help Ticket
    • How Do Notifications and Accepting Friend Request Work

  • Legal

    • Terms Of Service
    • Privacy Policy
    • Accommodations
    • Handling Complaints and Appeals
    • Certificate Issuance, Invalidation and Usage Policy
    • Nondiscrimination Policy