Knowledge base

• • Announcements

    • Our Monthly Newsletter Just Got Even Better!
    • School Food Handler 2.0
    • Fighting the Spread of Flu in a K-12 Food Service Environment

  • FAQ

    • [NEW] How to Contact Customer Service
    • [NEW] How to Clear Cache (On Different Browsers)
    • School Food Handler Demo Video
    • What are the System Requirements?
    • Do the reports show who has completed courses and the their cumulative training time at any given time?
    • How do I know your content is reliable?

  • Quick Start Guides

    • Getting Started: How do I log in?
    • Getting Started on Your Training Website: Managers & Staff
    • Getting Started on Your Training Website: Directors and Supervisors
    • Getting Started: Updating Your Profile Information
    • Beginner's Guide: A Quick Tour of Your New Training Website
    • Getting Started in Five Clicks: How to Start a Course

  • Manager Certification

    • [NEW] Guide to Taking a Remotely Proctored Exam
    • Beginner Proctor's Guide: How to Proctor an Exam
    • How to Register as a Proctor in THREE EASY STEPS!
    • [NEW] Scheduling your Food Manager Exam
    • [NEW 2.0] Proctor Login
    • Registering For A Manager Exam

  • Director & Supervisor

    • [NEW] How to Change Passwords for a Single Employee as a Director
    • [NEW] How to Reset Your Password
    • Customizing Your Site Settings
    • How to Edit Your School Names
    • [NEW] How to View CEU Credits
    • [NEW] How to use the Messaging feature?

  • Manager & Staff

    • [NEW] My Progress Page
    • How to access newly released courses?
    • [NEW 2.0] How to view and delete notifications
    • [NEW 2.0] How to Download Certificates on Your Account
    • [NEW 2.0] How to run a school report?
    • [NEW 2.0] How to access the Recipe Page?

  • Legal

    • Vendor Information Sheet
    • W-9 Form
    • Terms Of Service
    • Privacy Policy
    • Accommodations
    • Handling Complaints and Appeals