General
Announcements
FAQ
- [NEW] How to Contact Customer Service
- [NEW] How to Clear Cache (On Different Browsers)
- School Food Handler Demo Video
- What are the System Requirements?
- Do the reports show who has completed courses and the their cumulative training time at any given time?
- How do I know your content is reliable?
Quick Start Guides
- Getting Started: How do I log in?
- Getting Started on Your Training Website: Managers & Staff
- Getting Started on Your Training Website: Directors and Supervisors
- Getting Started: Updating Your Profile Information
- Beginner's Guide: A Quick Tour of Your New Training Website
- Getting Started in Five Clicks: How to Start a Course
Manager Certification
Director & Supervisor
- [NEW] How to Change Passwords for a Single Employee as a Director
- [NEW] How to Reset Your Password
- Customizing Your Site Settings
- How to Edit Your School Names
- [NEW] How to View CEU Credits
- [NEW] How to use the Messaging feature?
Manager & Staff
- [NEW] My Progress Page
- How to access newly released courses?
- [NEW 2.0] How to view and delete notifications
- [NEW 2.0] How to Download Certificates on Your Account
- [NEW 2.0] How to run a school report?
- [NEW 2.0] How to access the Recipe Page?
Legal
- Vendor Information Sheet
- W-9 Form
- Terms Of Service
- Privacy Policy
- Accommodations
- Handling Complaints and Appeals