General
Announcements
FAQ
- [NEW] How to Contact Customer Service
- [NEW] How to Clear Cache (On Different Browsers)
- School Food Handler Demo Video
- What are the System Requirements?
- Do the reports show who has completed courses and the their cumulative training time at any given time?
- How do I know your content is reliable?
Quick Start Guides
- Getting Started: How do I log in?
- Getting Started on Your Training Website: Managers & Staff
- Getting Started on Your Training Website: Directors and Supervisors
- Getting Started: Updating Your Profile Information
- Beginner's Guide: A Quick Tour of Your New Training Website
- Getting Started in Five Clicks: How to Start a Course
Manager Certification
- How to create an invite code for your managers? | Exam Proctoring
- [NEW] Guide to Taking a Remotely Proctored Exam
- Beginner Proctor's Guide: How to Proctor an Exam
- How to Register as a Proctor in THREE EASY STEPS!
- [NEW] Scheduling your Food Manager Exam
- [NEW 2.0] Proctor Login
Director & Supervisor
- Archive Groups Feature
- Training Data Export Tool
- Training Overview Feature
- How to View Staff Acknowledgment Progress
- How to Use the Bulletin Board Acknowledgement Feature Overview
- How to Run an Attendance Report | For Kiosk Mode Entries
Manager & Staff
- New and Improved Course Experience: Engaging, Effective, and Easier to Use!
- [NEW] My Progress Page
- How to access newly released courses?
- [NEW 2.0] How to view and delete notifications
- [NEW 2.0] How to Download Certificates on Your Account
- [NEW 2.0] How to run a school report?
Legal
- Vendor Information Sheet
- W-9 Form
- Terms Of Service
- Privacy Policy
- Accommodations
- Handling Complaints and Appeals